This policy explains what personal data signeasupplies.com collects, why, and what your rights are. We keep it short and honest: we only collect what the shop needs to work.
1. Data we collect
- Account data — if you create a trade account: your email address, name and the addresses you save.
- Order data — when you buy: the items ordered, billing/shipping address, email and phone number you provide at checkout.
- Contact form — when you write to us: your name, email and the content of your message, delivered to our mailbox so we can reply.
- Technical cookies — small cookies needed for the shop to function: your cart, your login session, your language preference, and page-cache cookies used to serve the site quickly.
2. What we use it for
To process and deliver your orders, manage your account, answer your messages, and meet legal obligations (such as invoicing). We do not sell your data, and we do not use it for third-party advertising.
3. Payments
Card payments are processed by our payment provider; your full card details are entered with and stored by that provider, not on our servers.
4. How long we keep data
Account data is kept while your account is active. Order records are kept for as long as invoicing and tax law require. Contact messages are kept while we handle your request.
5. Your rights
Under the GDPR you can ask us to access, correct, export or delete the personal data we hold about you, and you can close your account at any time. To exercise any of these rights, reach us through our contact page — we answer within one business day.
6. Who can see your data
Only the people and services strictly needed to run the shop: our hosting provider, our payment provider (for payments), and the carrier delivering your order (name and shipping address only).
7. Changes to this policy
If we change how we handle personal data, we will update this page. The date below always reflects the latest revision.
Last updated: July 2026.